This Privacy Policy describes how Carefree Boat Club Network ("Carefree", "we", "us" or "our") collects information through our interactions with you, which includes through our websites and mobile applications on which this Privacy Policy is posted (including carefreeboats.com and reservemyboat.com) and our partner boat clubs' (each, a "Licensee") interactions with you, to provide our reservation system and related services and offerings (collectively, the "Services"). This Privacy Policy also describes how we may use and disclose this information and the rights you may have with respect to your information.
Please read this Privacy Policy carefully to understand how we handle your information. If you do not agree to this Privacy Policy, please do not use the Services.
We collect different categories of information from and about the different types of users of the Services, including our members, Licensees and their employees, and unregistered visitors to our website or mobile app. Collectively, we refer to these groups as "Users." We may collect information about Users from different sources, as described in more detail in this section.
We collect information you provide to us or our parent company JetRide Holdings and its affiliates (such as Carefree Boat Club Holdings and JetRide Boat Club) directly when you use our Services, such as information you voluntarily submit when you register for our Services, contact us via the Services, tour the Services, or otherwise. We also may collect information from you when you complete a survey, attend a conference or event we organize or sponsor, or enter a sweepstakes or contest.
Such information may include your name, log-in information, phone number, postal address, email address, date of birth, social security number, gender, marital status, photos, and any other information you voluntarily provide to us. You may also provide us information about others as part of registering for the Service, such as information about your emergency contact and other members of your household.
We also collect information from you from your communications with us and any posts on our online forums.
Depending on your use of our Services, we may also collect your state ID or license information, such as your boater safety card, education information, medical history, and criminal history.
When using the Services, we may track the precise geolocation and other metrics of the vessel you are using for the duration of your use. While we do not track the precise geolocation of you or your device, we may associate the information about your use of the Service with other information we have about you.
If you provide payment information to us or otherwise purchase a product or service that we may make available from time to time, we will receive information about the transaction and your purchase history – however, we do not collect your payment information directly. Our third-party payment processor will process any payment card or bank information that you provide.
If you use the Services as a Licensee or employee of the Licensee, we may ask you to provide certain information, including name, log-in information, phone number, email address and any other information or credentials that you voluntarily provide us.
When you use or access our Services, we may also automatically collect information about you from your device. This includes:
When you sign up for our Services through a Licensee, we collect information about you that you provide to the Licensee. This includes name, address, phone number, email, emergency contact information, and membership details.
We collect the following information about you from third parties:
We use this information to supplement the information that we collect directly from you in order to derive your possible interests and to provide more relevant experiences for you with our organization and improve our Services, analytics, and advertising.
We generally use the information we collect about you to operate, manage and maintain the Services, including:
We may aggregate and/or de-identify information collected through the Services. To the extent permitted by applicable laws, we may use de-identified and/or aggregated data for any purpose, and may also disclose such data to any third parties.
Additionally, for the purposes above, we may also combine the information that we collect through the Services with information that we receive from other sources, and use such combined information in accordance with this Privacy Policy.
As you use our Services, we, our service providers, and ad and analytics partners collect a variety of information through the use of "cookies" and similar technologies, such as tracking pixels, to understand how you navigate through and interact with our Services, to learn what content is popular, to enhance the Services and provide you with a more relevant and personalized experience, for authentication and advertising purposes, to save your preferences, and to collect certain usage, device and location information as described above.
We may use third-party web analytics services on our Services, such as those of Google Analytics. These service providers use the sort of technology described in the "Information We Collect Automatically" section above to help us analyze how users use the Services. The information collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services on our behalf. If you'd like to opt out of Google Analytics, please use the Google Analytics Opt-Out Browser Add-on located here: https://tools.google.com/dlpage/gaoptout
We work with online advertising partners such as Google, to deliver Carefree advertisements that are more tailored to you both on our Services and on third-party Services.
To engage in these activities, our partners may place cookies, pixel tags and similar technologies on many online services, including ours. They use these technologies to collect information about your activities across different online services to deliver you more relevant advertising. For example, they may use the information they collect from their cookies on our Services to identify Carefree products and services you might be interested in and to recognize your device so they can show you relevant Carefree advertisements while you are using another online service.
We do not have access to, and this Privacy Policy does not govern, the use of cookies or other tracking technologies that may be placed on devices you use to access our Services by non-affiliated third parties. If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your devices to deliver tailored advertising, you may visit the Network Advertising Initiative's Consumer Opt-Out link or the Digital Advertising Alliance's Consumer Opt-Out link to opt out of receiving tailored advertising from companies that participate in those programs.
Please note that these opt-outs apply per browser and per device, so you will have to opt out for each device—and each browser on each device—through which you access our Services.
We may disclose information we collect about you in the following circumstances:
We take a variety of technical, physical, and organizational measures to protect information in our control However, no data transmission over the Internet can be guaranteed to be totally secure. As such, we cannot guarantee the security of any information you transmit to us, and all disclosures of information to us are at your own risk.
We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it, and/or as required to comply with applicable laws.
Our Services may link or direct you to other websites, services or external content provided by third parties. We do not exercise any control over these third-party websites or services. We are not responsible for the privacy practices of such third-party websites or services. We recommend that you read the privacy policy for any third-party website that you visit or service that you use.
Carefree does not knowingly solicit or collect information from anyone under the age of 13 without appropriate parental consent. Parents or guardians must provide the information of children under 13. If you have questions about our processing of children's data, please contact us using the contact information below.
You may request access to, or correction, deletion, or portability of, information that we maintain about you by contacting us at the email address below. You may also request to withdraw your consent to our collection, use and disclosure of personal information (subject to legal and contractual restrictions). We will consider all requests we receive and reply in accordance with any applicable laws. We reserve the right not to agree to any such request if we deem it burdensome or otherwise injurious or inappropriate, or if such data will interfere with our ability to meet our own legal obligations, except to the extent required by applicable law.
In accordance with applicable law, we may send you marketing communications regarding our Services or the services of third parties that we believe will be interesting to you. You can ask us to stop sending such communications at any time through the opt-out instructions provided in the communication or by contacting us using the information in the "Contact Us" section below.
Please note that, regardless of your request, we may still use and disclose certain information as permitted by this Privacy Policy or as required by applicable law. For example, you may not opt out of certain administrative or transactional emails from us, such as those confirming your requests or providing you with updates regarding our Privacy Policy or other terms.
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